Featured Hero SectionWelcome to Office of the Ombudsperson for Children (OFC)The Office of the Ombudsperson for Children (OFC) is legislatively established as an independent, impartial office responsible to the Council of the District of Columbia. The OFC is tasked with improving outcomes for children involved with, previously involved with or otherwise known to the Child and Family Services Agency (CFSA), by holding agencies accountable for fulfilling their responsibilities under the law.  |
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File a ComplaintFile a complaint to the Office of the Ombudsperson for Children (OFC) |
Three Feature callout blocks sectionCollaborationFamilies involved with the child welfare agency are often involved with other agencies. We strongly believe that coordinated collaboration across the child and family serving system leads to lasting and improved outcomes for children and families. ServiceChildren, youth and families receiving services deserve to be treated with dignity and respect. Services provided should be consistent with standards of good practice, equitable, responsive to individual strengths and needs and in accordance with governing law, regulation and policy. AccountabilityThe Office of the Ombudsperson for Children will partner with agencies, youth, families and community stakeholders to continually assess the child and family serving system of the District of Columbia in order to address practice areas in need of improvement and respond to concerns from constituents served. |